Zammad — Help Desk (Open Source)

Zammad is an open-source Help Desk solution from Zammad. Compare it against 4 other Help Desk tools on FreeSoftwareX — by features, licensing and price — and request a quote or demo free in 2026.

What is Zammad?

Zammad is open source — its source code is publicly available and free to use, modify and self-host, usually with an active community and no licensing fees. It is categorised under Help Desk and published by Zammad. Buyers typically evaluate Zammad when they need a dependable Help Desk option and want to weigh the trade-offs between free, open-source and paid tools before committing.

• Category: Help Desk
• Brand: Zammad
• License: Open Source

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Frequently asked questions

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