osTicket — Help Desk (Open Source)

osTicket is an open-source Help Desk solution from osTicket. Compare it against 4 other Help Desk tools on FreeSoftwareX — by features, licensing and price — and request a quote or demo free in 2026.

What is osTicket?

osTicket is open source — its source code is publicly available and free to use, modify and self-host, usually with an active community and no licensing fees. It is categorised under Help Desk and published by osTicket. Buyers typically evaluate osTicket when they need a dependable Help Desk option and want to weigh the trade-offs between free, open-source and paid tools before committing.

• Category: Help Desk
• Brand: osTicket
• License: Open Source

osTicket alternatives

If osTicket isn't the right fit, compare these Help Desk alternatives side by side:

Frequently asked questions

← All Help Desk · More from osTicket