Best Helpdesk Software — Free & Paid (2026)

Explore and compare 3 Helpdesk tools on FreeSoftwareX (More Software). Browse free, open-source and commercial options side by side — compare features, licensing and price — and find the right fit for your business.

What is Helpdesk software?

Helpdesk software helps teams handle their helpdesk needs within More Software. On this page you can compare the leading options by licence model — 3 free / open-source and 0 paid / freemium tools — so you can shortlist by budget, features and support before you commit.

Top free & open-source Helpdesk

Frappe HelpdeskFreeScoutLibredesk

Popular Helpdesk tools

Frappe Helpdesk — Open SourceFreeScout — Open SourceLibredesk — Open Source

How to choose Helpdesk

Start with your must-have features and budget. Open-source and free tools suit lean teams and those who can self-host; freemium lets you trial before paying; commercial tools add vendor support and guarantees. Compare the shortlisted Helpdesk above, then request a quote or demo free.

Frequently asked questions

What is the best free Helpdesk?
Popular free and open-source Helpdesk options include Frappe Helpdesk and others listed above. The best choice depends on your features, team size and whether you can self-host.
How many Helpdesk tools are listed?
FreeSoftwareX currently lists 3 Helpdesk tools, spanning free, open-source, freemium and commercial licences.
Are there free Helpdesk options?
Yes — 3 of the Helpdesk tools listed are free or open source. See "Top free & open-source Helpdesk" above.
Browse live leads →List your business free