Frappe Helpdesk — Helpdesk (Open Source)

Frappe Helpdesk is an open-source Helpdesk solution from Frappe. Compare it against 2 other Helpdesk tools on FreeSoftwareX — by features, licensing and price — and request a quote or demo free in 2026.

What is Frappe Helpdesk?

Frappe Helpdesk is open source — its source code is publicly available and free to use, modify and self-host, usually with an active community and no licensing fees. It is categorised under Helpdesk and published by Frappe. Buyers typically evaluate Frappe Helpdesk when they need a dependable Helpdesk option and want to weigh the trade-offs between free, open-source and paid tools before committing.

Frappe Helpdesk alternatives

If Frappe Helpdesk isn't the right fit, compare these Helpdesk alternatives side by side:

FreeScoutLibredesk

Frequently asked questions

Is Frappe Helpdesk free?
Yes. Frappe Helpdesk is open source and free to use, with no purchase cost for the core product.
What are the best Frappe Helpdesk alternatives?
Popular Helpdesk alternatives to Frappe Helpdesk include FreeScout, Libredesk. See the full list of Helpdesk on FreeSoftwareX.
What type of software is Frappe Helpdesk?
Frappe Helpdesk is an open-source Helpdesk tool developed by Frappe.

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