Request Tracker — Ticketing (Open Source)

Request Tracker is an open-source Ticketing solution from Best Practical. Review its features and licensing on FreeSoftwareX — by features, licensing and price — and request a quote or demo free in 2026.

What is Request Tracker?

Request Tracker is open source — its source code is publicly available and free to use, modify and self-host, usually with an active community and no licensing fees. It is categorised under Ticketing and published by Best Practical. Buyers typically evaluate Request Tracker when they need a dependable Ticketing option and want to weigh the trade-offs between free, open-source and paid tools before committing.

• Category: Ticketing
• Brand: Best Practical
• License: Open Source

Frequently asked questions

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