FAQ

Frequently Asked Questions

Everything you need to know about buying leads on LeadConnectX.

How does pricing work?

Every lead costs a flat $2 to unlock — no subscriptions to sign up for, no credit packs to buy upfront, and no hidden platform fees. You simply pay for the exact leads you choose, exactly when you choose to unlock them, so your spend always matches real opportunities, not a monthly plan.

What do I get when I unlock a lead?

The buyer's full name, phone number, and email address (when they've provided one), along with the complete requirement they originally submitted — what they're looking for, quantity, budget range, and timeline where available. From there you can call or WhatsApp them directly from your dashboard, no middleman in the conversation.

Why does each lead show a limit of 5 buyers?

To keep every lead genuinely useful rather than oversold, we cap it at 5 total unlocks. The moment 5 sellers have unlocked a lead, it's pulled from the browsing feed — so you're competing with a small, known pool of other buyers, never an unlimited one, and the buyer on the other end isn't fielding calls from fifty different sellers.

Is payment secure?

Yes. Every payment runs through Razorpay, a PCI-DSS compliant gateway used by thousands of Indian businesses. We never see, handle, or store your card or UPI details — Razorpay processes the transaction directly and simply confirms back to us that it succeeded.

Can I get a refund after unlocking a lead?

Since contact details are revealed the instant payment goes through, unlocks are final in nearly all cases — you're paying for the information itself, not a guaranteed outcome. The one automatic exception: if a lead happens to sell out to its 5-buyer limit in the rare window while your payment was still processing, that charge is refunded automatically. Full details are in our Refund Policy.

Where do these leads come from?

Every single lead here started as a genuine inquiry submitted through freesoftwarex.com's own contact and enquiry forms — real businesses actively asking about real software, products, or services they need. Nothing is purchased from third-party data brokers or scraped; we simply surface what's already coming in, in real time.

What if a lead's contact details are wrong or fake?

It's rare, but it can happen. If you unlock a lead and the phone number or email turns out to be clearly invalid, reach out with the lead details and your payment ID through our Contact page and our team will look into it promptly.

Do I need an account to browse leads?

No — you're free to browse, search, and filter every available lead without creating an account first. Signing up only becomes necessary the moment you want to unlock a lead's full contact details.

Still have a question?

Didn't find your answer above? Get in touch, or if you're after software/services yourself, submit your requirement and matching sellers will reach out.

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